The award was announced by FlightStats. SAA outperformed other airlines in the region that operate at least 30,000 scheduled flights annually. The flight status coverage threshold was set at 80%. The other four finalists included Etihad, Gulf Air, Qatar Airways and Saudi Arabian Airlines.
The On Time Performance Service (OTPS) Awards program recognises airlines around the world that achieve sustained operational excellence. Airlines are recognised for delivering the highest percentage of flights to their arrival gates within 15 minutes of the scheduled arrival time.
Zuks Ramasia, General Manager of Operations at SAA said: “SAA is absolutely thrilled to win this prominent award as On Time Performance is a critical factor considered by customers when selecting which airline to fly. Winning this award also highlights our employees’ commitment to ensuring a seamless travel experience to our valued customers.”
SAA is based in the South African city of Johannesburg and is a member of the Star Alliance.
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